I made an effort to utilize a $five hundred vacation voucher to get a recent flight and I used to be not able to achieve this as American Airlines refused to simply accept the voucher. Please inform tourists to help keep their seats rather than be ripped off by these fictitious vouchers that AA gives for travelers to give up their seats.
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Ref: Ticket figures 0012320492735/2736. We had to terminate our flight to Puerto Vallarta from Orlando on Sunday, February 7th as a result of ailment. I recognize we could use our tickets in the year from day of acquire.
We've been so extraordinary upset with this sort of mis-treatment method and lousy administration by American Airlines and will never fly you again.
Definitely the worst traveling experience I've at any time experienced on the domestic flight! Late stry for no evident motive and took 40 mins to receive to terminal. Then A different 40 to have bags. Terrible.
We have been Recurrent flyer consumers for more than thirty years, and one of many points of interest for us to carry on along with your services are the benefits you give to us and the good service We've usually had in countless journeys with AA. On Jan 29 2015, I called AA en Español to generate preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant Woman Ana Maria helped me with every one of the paper operate and I did pay for all the extra bills with my City Bank card foe my husband and myself and Ana Maria instructed me which i will obtain confirmation on my e mail, and gave me above the cellular phone our two locator records. Perfectly, these days when I known as yet again for the reason that we didn't get the knowledge on my email, we have been knowledgeable to our shock that only my husband experienced reservation and there was absolutely nothing on record for myself!
.Stephanie,a supervisor was pretty impolite and the opposite agent instructed me ifI planned to go t oMonterey previously I really should have a taxi.the agent didn't gave me the seats that special assistant experienced supplied me because of my incapacity Ifound soon after my 3rd try Darlene
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twenty seventh Oct. I flew from Chicago to Manchester on AA54. You utilized a B757 which was entirely unsuitable to get a seven hr journey. The seats spec/recline/legroom ended up what I would anticipate on a holiday charter or commuter flight of one hour. Furthermore, the examining gentle did not do the job and other than the movie there was no channel open for songs.
I will say she(AA) found a afterwards flight for me on An additional airline,which I so appreciated,but she surely could have way more pleasurable in working with me.
I'm extremely unsatisfied together with your client service!!! I feel it absolutely was less costly for yourself To accomplish this to me than to operate the flight that I was initially on, because the flight was not full.
We are very disappointed aiming to find out about our benefit miles. Account numbers BBB88568 and 18NH898. We had been scheduled to fly to India March 2012 and all flights to India were canceled. We must know our miles position and if any miles are actually canceled we want them reinstated.
I was scheduled for your flight leaving Ronald Reagan Airport to Columbus International Airport currently, boarding at 2:42 departing at 3:50. Me and a few Other individuals , sitting down in the assigned gate, never ever read the boarding announcement. As soon as we realized persons were being boarding went for the gate and were being turned absent. It had been three:04 PM when we had been additional resources instructed this. Intellect you the gate just shut two minutes prior and we sat and viewed the aircraft front of us for another twenty minutes. Folks were nevertheless dropping off bags and boarding the plane . When asked why we can’t board the plane, we were chastised through the team for not listening. The gate was crowded, and noisy. I am able to let you know we could not listen to your staff members.